Wondering about a website? Start here

The questions I get asked most, answered in plain English. Got a different one? Send it over, I’d love to hear what you’re working on.

Do I need one?

Do you need a website for your small business?

Not always. If you’re booked out and not chasing growth, a website might not change much, and I’ll tell you that rather than sell you one. But most customers look a business up before they get in touch, and having nothing to find works against you far more often than it doesn’t.

What are the signs a website needs a redesign?

Slow to load, awkward on a phone, no clear way to get in touch, and nobody left who can even log in to update it. Any one of those is a fair reason to look at a rebuild, and if a few sound familiar it’s usually a smaller job than people expect.

Can you fix my existing website instead of rebuilding it?

Sometimes, and I’ll have a look and let you know which one you actually need. If the bones are good, a small fix gets quoted as a small job. But when a site is slow, awkward on a phone, or built on a page builder nobody can log into any more, rebuilding it properly usually costs less in the long run than patching it.

What it costs

How much does a website cost in Australia?

Real numbers, not “contact us for a quote”. A single landing page starts from $1,200, a small business website from $1,950, and every build includes your first month of hosting and care. Full pricing, including the monthly plans, is on the services page.

How much does website hosting cost?

Hosting is included in the monthly plans, so there’s no separate hosting bill. The Essential plan is $99 a month and covers hosting, the domain, every change saved, updates and small changes. Every build includes its first month of care, and if you’d rather host the site yourself in your own name, you can.

Working together

How long does building a website take?

Most builds take between one and five weeks, not months. A single landing page is usually about a week, and a full site with ten pages or more runs four to five weeks. You’ll get an exact timeline in writing before you pay anything, so the date isn’t a moving target.

Do I need to write the words myself?

No. On Starter builds and up I write the words for you, so all you have to do is talk to me about the business. On a landing page you send me the words and I tidy them up, or I write them for $300. Photos are yours to send, and I’ll make sure they don’t slow the page down.

What do I need to have ready before we start?

Not much. A rough idea of what the site has to do, any photos you want on it, and answers to a few questions about the business. I write the words on most builds, so you talk and I type. Anything that’s yours to supply is due within 14 days of kickoff, and it’s all listed in writing up front.

Do you build websites for my industry?

Any industry. What the business does matters far less than where it’s starting from: no website at all, or one somebody else built that isn’t what you asked for and isn’t bringing you work. Cafes, salons, real estate agents, accountants, electricians, online businesses and startups have all got the same job to do, see the work page for examples.

Where are you based, and does it matter where my business is?

I’m based in the Hunter Valley in NSW and I work with small businesses right across Australia. Being nearby is handy and it isn’t essential. The build runs the same either way, and plenty of it happens over messages and calls whether you’re twenty minutes up the road or three states over.

If the Hunter Valley is your patch too, there’s more about it on the Hunter Valley page.

Do you build on WordPress, Wix or Squarespace?

No. Every site I build is coded from scratch, custom for that business, with no page builder and no template underneath. That’s why the sites load fast and don’t look like anyone else’s. And if you’ve already got a site on one of those builders that isn’t bringing you work, rebuilding it properly is a lot of what I do.

After it’s live

Is SEO included?

Every build is set up properly for search from day one: fast, mobile friendly, connected to Google, and written so search engines and AI answers have something clear to read. Keeping the words on your pages in step with what people search is part of the Advanced monthly plan, and the bigger jobs, new pages and articles written for search, are Growth Partner work rather than the build itself.

Do I own the website?

Yes, always. You own the website, the words, the images and the Google listing. The domain and hosting can sit in your name with me added as a helper, or I can run them for you and move them across whenever you ask. If we ever part ways, you keep the lot.

Who owns the domain name?

You do. The domain gets registered in your name, on your card, and I’m added as a helper to manage it. If you’d rather not have another login I can hold it for you on a monthly plan, but it’s written into the agreement that it’s yours and moves into your name whenever you ask.

What happens after the website launches?

Your first month of the Plus plan is included in every build, so the site is looked after from day one and you get your first monthly page before you pay anything. After that month it’s your call: stay on a monthly plan from $99, or take the site and run it yourself. Either way you own it and nothing locks you in.

Can I cancel the monthly plan any time?

Yes. There’s no lock-in contract, no notice period and no exit fee on any of the monthly plans. Your plan simply runs to the end of whatever month you’ve already paid for, and if you go I’ll help move the site elsewhere for free, no questions asked.

More detail on pricing and what’s included is on the services page.

What a website actually does for a small business

Plenty of good businesses run on word of mouth and a Facebook page. That’s fair enough. But a website and a Facebook page do different jobs, and here’s what you’re giving away by not having a site of your own.

Nearly half
of web visits in Australia happen on a phone or tablet, not a computer.Source: Statcounter, Australia, June 2026
8.4%
more retail sales came from making a mobile site just 0.1 seconds faster.Source: Google and Deloitte, Milliseconds Make Millions
97%
of people read online reviews when they’re looking for a local business.Source: BrightLocal, Local Consumer Review Survey 2026

You control the story

On social media you get whatever the algorithm decides to show you. A website is the one place online that’s yours. It says exactly what you want it to say, and nobody else can change it or shut it down.

It works while you do not

Someone looks you up at 9pm on a Sunday. If there’s nothing to find, they ring the next business on the list. A website answers the basic questions while you’re on a job, at dinner or asleep.

People check you out before they call

Most customers look you up first, even when they got your name from a mate. Having nothing to find doesn’t read as neutral. It reads as risky.

It costs less than one lost job

A site is a one-off build plus a small yearly cost for the domain and hosting. For most small businesses, one extra job or sale a year covers it.

If that’s enough to make you think it’s worth doing, the next question is what it costs. The build prices and what’s included are all on one page, no quote form needed.

It starts with a conversation.

Tell me about your business and what you’d love it to become. No pitch, just a chat to see if I can help.